Change the checkout without losing an order.
The basket and checkout are where the money is. A change there starts as a plan with the risk written in, and ends with the basket, checkout and order page checked on desktop and phone.
Checkout work is Store care or the Orchestrator. Webgentic for ecommerce never touches checkout logic.
A checkout fault costs orders, and often says nothing.
Shoppers do not email you when the basket fails. They leave.
Nothing logs an error
The page says in stock, the basket says no, and no error appears anywhere. A steady seller quietly stops selling.
The change feels risky
Anyone who has broken a checkout on a live shop remembers it. So nobody wants to touch it.
It works on your laptop
A checkout that works on desktop can fail on a phone, or on the page shown after payment.
A real job, shown in about 30 seconds.
-
In stock. Can't be bought.
The page says in stock, the basket says no, and nothing logs an error. Real job
Who does this.
Checkout logic is the part we keep with people who approve the plan.
Store care
Our developers run your store's job list every month through the Orchestrator. A checkout change is one job on it. You approve each plan and get the proof. One monthly fee, quoted after a call.
The Orchestrator
For agencies that look after stores. The same agent writes the plan, makes the change and checks it, and your team approves the plan first.
Webgentic for ecommerce, the self-serve product, never touches checkout logic.
Plan, approve, then check every step.
Brief it
Say what the checkout should do. The agent reads the current basket and checkout first.
Read the plan
The plan lists each step, the risk, and how to undo it. A checkout risk is written down, not hidden.
Approve
Nothing changes until you approve. You can change the plan or reject it.
Make it, then check it
It makes the change, then checks the basket, checkout and order page on desktop and phone.
You read the risk before it starts.
A plan says what could go wrong, for example a paying customer seeing an empty page, and how to put the old version back.
- The risk is written in the plan
- Basket, checkout and order page checked
- Desktop and phone
Checkout change
Orchestrator · Store care
Rebuild the cart and checkout to match the new design.
PLAN
- Build the cart and checkout templates.
- Keep the page after payment on its own template.
- Screenshot every step on desktop and phone.
RISK: medium · a paying customer could see an empty page
UNDO: switch the old templates back on
Real jobs.
In stock, but nobody could buy it.
The admin and the product page both said in stock, and a steady seller quietly stopped selling. The Orchestrator worked out how many of each product could really be sold, found the ones blocked by their minimum order, and proved the fix with a real add to basket.
It found 97 failed adds to basket.
A real Magento job, shown in a 30-second video.
In stock, can't be bought
Orchestrator · Magento
- 97 failed adds to basket found
- Blocked by minimum order, not by stock
- Fix proved with a real add to basket
A WooCommerce cart and checkout rebuild.
The Orchestrator rebuilt a WooCommerce cart and checkout to match a new design, with a plan approved first.
Cart and checkout rebuild
Orchestrator · WooCommerce
- Plan approved first
- Every step checked on desktop and phone
The honest limits.
- Checkout work always has a risk. We write it in the plan, we do not remove it.
- Payment providers run their own pages. We check the steps on your store up to them and back.
- It is not self-serve. It runs through Store care or the Orchestrator.
- Shopify stores are set up with us.
Questions stores ask about checkout
Can Webgentic for ecommerce change my checkout?
No. On its own it never touches checkout logic. Checkout work goes through Store care or the Orchestrator.
Do I approve the change first?
Yes. The plan comes first, with the risk spelt out and how to undo it. Nothing changes until you approve.
How is it checked?
We check the basket, the checkout and the order page on desktop and on a phone.
Can you find why a product cannot be bought?
Yes. On one Magento store the pages said in stock while the basket refused the product. We found 97 failed adds to basket and the cause.
What does it cost?
Store care is one monthly fee, quoted after a call.
Something else on your mind?
Ask us directly and a developer will reply.
Ask a question
Change the checkout with the risk on the page.
Join the waiting list, or book a 15-minute call and tell us what the basket needs to do.