Legal

Terms of Use

Last Updated: November 2024

1. Agreement to Terms

These Terms of Use ("Terms") constitute a legal agreement between you and EXPRE Digital Ltd ("we," "us," "our," or "Company"), a company incorporated in England and Wales under company number 10595290, with registered address at Kingfisher House, 21-23 Elmfield Road, Bromley, Kent BR1 1LT, United Kingdom.

By accessing and using the Webgentic website and services (the "Service"), you agree to be bound by these Terms. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Webgentic's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to decompile or reverse engineer any software contained on Webgentic's website
• Remove any copyright or other proprietary notations from the materials
• Transfer the materials to another person or "mirror" the materials on any other server
• Violate any applicable laws or regulations in your use of the materials

3. Disclaimer

The materials on Webgentic's website are provided on an 'as is' basis. EXPRE Digital Ltd makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall EXPRE Digital Ltd or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Webgentic's website, even if EXPRE Digital Ltd or a representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on Webgentic's website could include technical, typographical, or photographic errors. EXPRE Digital Ltd does not warrant that any of the materials on the website are accurate, complete, or current. EXPRE Digital Ltd may make changes to the materials contained on the website at any time without notice.

6. Links

EXPRE Digital Ltd has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by EXPRE Digital Ltd of the site. Use of any such linked website is at the user's own risk.

7. Modifications

EXPRE Digital Ltd may revise these Terms of Use for the website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms of Use.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts located in England and Wales.

9. Contact Information

If you have any questions about these Terms of Use, please contact us at hello@webgentic.ai.

Privacy Policy

Last Updated: November 2024

1. Introduction

EXPRE Digital Ltd ("we," "us," "our," or "Company"), company number 10595290, located at Kingfisher House, 21-23 Elmfield Road, Bromley, Kent BR1 1LT, United Kingdom, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data

• Name and contact information (email address, phone number)
• Business information (company name, job title, industry)
• IP address and browser information
• Usage data and analytics
• Communication preferences

Automatically Collected Data

• Cookies and similar tracking technologies
• Log data and server information
• Device information and identifiers
• Pages visited and time spent on pages

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide, maintain, and improve our services
• To respond to your inquiries and customer service requests
• To send transactional and promotional communications
• To analyze usage patterns and improve user experience
• To comply with legal obligations
• To prevent fraud and ensure security
• To personalize content and marketing

4. Disclosure of Your Information

We may share your information in the following circumstances:

• With service providers who assist us in operating our website and providing services
• As required by law or in response to legal process
• To protect the rights, privacy, safety, or property of EXPRE Digital Ltd, users, or the public
• With your consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may request deletion of your data at any time, subject to legal requirements.

7. Your Rights

Under the UK GDPR and other applicable data protection laws, you have the following rights:

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Some cookies are essential for site functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will promptly delete such information.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

EXPRE Digital Ltd
Kingfisher House
21-23 Elmfield Road
Bromley, Kent BR1 1LT
United Kingdom
Email: privacy@webgentic.ai

Data Processing Addendum

Last Updated: November 2024

1. Scope and Purpose

This Data Processing Addendum ("DPA") forms part of the Terms of Use between you ("Client") and EXPRE Digital Ltd ("Processor" or "we") and sets out the terms on which the Processor processes personal data on behalf of the Client in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

2. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person
• Processing: Any operation performed on personal data such as collection, recording, storage, or use
• Data Subject: The individual to whom personal data relates
• Controller: The natural or legal person who determines the purposes and means of processing (the Client)
• Processor: The natural or legal person who processes personal data on behalf of the Controller (EXPRE Digital Ltd)

3. Role of Parties

The Client acts as the Data Controller and determines the purposes and means of processing personal data. EXPRE Digital Ltd acts as the Data Processor and processes personal data only on instructions from the Client and for the purposes specified in the Terms of Use.

4. Scope of Processing

The Processor shall process personal data only for the purposes of providing the Service as described in the Terms of Use and only in accordance with the Client's documented instructions. The Processor shall not process personal data for any other purposes without prior written consent from the Client.

5. Processing Instructions

The Processor shall process personal data only on documented instructions from the Client, including regarding international transfers of personal data. If the Processor believes a Client instruction violates data protection law, it will inform the Client without delay.

6. Personnel Confidentiality

The Processor ensures that persons authorized to process personal data have committed to confidentiality or are under an appropriate legal obligation of confidentiality.

7. Security Measures

Taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of processing, the Processor implements and maintains appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including inter alia:

• Encryption of personal data in transit and at rest
• Pseudonymization and encryption where appropriate
• Ability to ensure the ongoing confidentiality, integrity, availability of processing systems
• Ability to restore availability and access to personal data in a timely manner in the event of an incident
• Regular testing of security measures

8. Sub-processors

The Processor may engage sub-processors to process personal data on its behalf. A current list of authorized sub-processors is available upon request. The Processor will inform the Client of any intended changes concerning the addition or replacement of sub-processors, giving the Client the opportunity to object on reasonable grounds.

9. Data Subject Rights

The Processor shall, taking into account the nature of processing, assist the Client through appropriate technical and organizational measures in fulfilling the Client's obligation to respond to data subject rights requests, including requests for access, rectification, erasure, and portability.

10. Assistance with Compliance

The Processor shall assist the Client in ensuring compliance with Articles 32-36 of the UK GDPR, including:

• Conducting Data Protection Impact Assessments (DPIA)
• Providing information for privacy notices
• Assisting with breach notification procedures
• Providing technical and organizational security information

11. Data Breach Notification

The Processor shall notify the Client without undue delay and, in any case, within 24 hours of becoming aware of a personal data breach affecting data processed under this DPA. The notification shall include details of the breach and contact information for further inquiries.

12. Deletion or Return of Data

At the Client's choice, the Processor shall delete or return all personal data after the end of the provision of services, unless applicable law requires further storage of the data.

13. Audit and Inspection Rights

The Client has the right to conduct audits and inspections of the Processor's processing activities, either directly or through an auditor or competent third party, subject to reasonable notice and confidentiality obligations.

14. International Data Transfers

If the Processor transfers personal data outside the United Kingdom, it shall implement appropriate safeguards such as Standard Contractual Clauses approved by the UK Government, Binding Corporate Rules, or other mechanisms as recognized under applicable data protection law.

15. Data Protection Impact Assessment

The Processor shall provide all information necessary to demonstrate compliance with this DPA and allow for and contribute to audits, including inspections conducted by the Client or on the Client's behalf.

16. Term and Termination

This DPA shall remain in effect for the duration of the Terms of Use. Upon termination or expiration, the Processor shall delete or return all personal data as instructed by the Client, or demonstrate that it no longer holds the personal data, unless applicable law requires further storage.

17. Liability

The parties acknowledge that liability for breaches of this DPA is governed by the applicable liability provisions in the Terms of Use.

18. Amendment

This DPA may be amended by EXPRE Digital Ltd with 30 days' written notice to the Client. The Client may terminate the Service if it objects to any amendment.

19. Entire Agreement

This DPA, together with the Terms of Use, constitutes the entire agreement between the parties regarding the processing of personal data and supersedes all prior agreements and understandings.

20. Governing Law

This DPA shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflicts of law principles.

21. Contact for Data Protection Matters

For questions regarding this DPA or data protection practices, please contact:

EXPRE Digital Ltd
Kingfisher House
21-23 Elmfield Road
Bromley, Kent BR1 1LT
United Kingdom
Email: dpo@webgentic.ai