Store care: hand your store's jobs to us.
Our developers run your store's job list every month. You approve each plan and get the proof. One monthly fee, quoted after a call.
Who Store care is for.
Stores that make money and have more jobs than people.
No developer in house
You run a Magento, Hyvä or WooCommerce store and nobody on your team can patch it, speed it up or fix the basket. You want one team to call.
A developer with a queue
You have a developer, but the list is longer than their week. Store care takes the overflow so the sale page does not wait behind an upgrade.
What a month covers.
The jobs Webgentic for ecommerce cannot do yet, plus the ones you would rather not do yourself.
Patches and upgrades
Security patches, version upgrades and extension updates, planned first and checked after.
Speed
Slow pages found, measured and fixed, with the before and after numbers.
Feeds and Google Shopping
Product feeds built, fixed and matched to your catalogue. See feeds and Google Shopping.
Checkout and basket
Failed adds to basket, odd shipping rules and checkout errors, tested on desktop and phone. See checkout and basket.
Product data jobs
Size guides, shades, duplicate product pages and price changes. These run through the Orchestrator, not the self-serve product.
Sale pages and content
Sale pages, category text and banners for the next promotion. See sales and promotions.
How it works.
Four steps. The same each month.
A call
Fifteen minutes. We hear what the store needs and what is stuck.
We load your store
Your theme, extensions, hosting and house rules go into your store's own agent, so it starts knowing the store.
You send jobs any time
Email or message us in plain words. Attach a screenshot if it helps.
Plan, approve, proof
Each job is a short plan you approve. It is then delivered and proved with screenshots and checks listed with pass or fail.
One team that knows your store, in Bromley. No new people to brief each time.
Store jobs we have already done.
The same Orchestrator, running real stores.
Fragrance Samples UK
17,000 products moved to Hyvä. Their morning order processing went from 1.5 to 2.5 hours to 5 to 10 minutes.
Five Magento jobs, each in about 30 seconds.
-
Six weeks of ERP tickets
The ERP link fails and the supplier's support chases the wrong cause. Real job
-
A feed module in 15 minutes
Replacing a paid feed extension looks like days of rebuild. Real job
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Critical patch, no downtime
A critical Magento patch usually means waiting, then an evening offline. Real job
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In stock. Can't be bought.
The page says in stock, the basket says no, and nothing logs an error. Real job
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12,308 pages, no pictures
Thousands of product pages show a blank image and nothing errors. Real job
Which one do you need?
Three ways to get store work done.
| Webgentic for ecommerce | Store care | Orchestrator | |
|---|---|---|---|
| Who does the work | You ask, it changes the store | We run the jobs | Your agency team |
| Plan approval | No approval step. Plan first, Stop cancels, every version saved | You approve each plan | You approve each plan |
| How you pay | Monthly plan | Quoted after a call | Priced on a call |
| Best for | Pages, text and theme changes | Products, checkout, patches, feeds, speed | Agencies with many clients |
Questions about Store care
What does Store care cost?
One monthly fee, quoted after a call. It depends on the store and the jobs you expect. Prices are on the pricing page.
Do you work on Shopify?
Shopify stores are set up with us. Tell us what you need on the call and we say what we can do.
Do I approve the work?
Yes. Each job is a plan first. You approve it, change it or reject it before anything is changed.
Will it break my live store?
A job that touches the basket or checkout starts as a plan with the risk spelt out. It ends with the basket, checkout and order page checked on desktop and phone.
Who does the work?
Our developers in Bromley, using the Orchestrator we built for our own agency. The same people look after your store each month.
How is this different from Webgentic for ecommerce?
Webgentic for ecommerce lets you ask for page and theme changes yourself. Store care covers the jobs it cannot do yet, like product data, patches and feeds, and we run them for you.
Something else on your mind?
Ask us directly and a developer will reply.
Ask a question
Tell us what is stuck.
A 15-minute call. We say what we would do and how it would run.